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The following terms and conditions of sale (“Conditions”) apply to the services (“Services”) offered on the online platform referred to at https://www.viettishop.com/ (“Website”) and provided by VIETTI & LEVORATO S.r.l. (“Company”), a sole shareholder company subject to management and coordination by EG International Holding S.r.l., Italian tax code and VAT reg. no. 00192990034, with registered office in Arona (NO), at via Vittorio Veneto no. 101, Italy, no. Economic and Administrative Index (Repertorio Economico Amministrativo - REA) NO-60535, share capital €100,000 fully paid up, e-mail firstname.lastname@example.org, telephone number +39 0322-248290.
Registration on the Website and use of the Services is granted by the Company exclusively to natural persons who have reached the age of majority (18 years) and who act as “consumers”, pursuant to Art. 3.1.a, of Italian Legislative Decree no. 206 dated 06 September 2005, as amended, for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activities performed.
By accessing the Website, users undertake to accept and comply with the Conditions. Users who fail to accept the Conditions or users who do not constitute “consumers”, as defined above, are invited to refrain from using the Website and the Company will not be required to process any orders made by the same.
The Conditions shall be interpreted as an integral and substantial part of the purchase contract concluded between the Company and the user.
The Conditions applicable to the specific purchase will be those set out in the following section of the Website: viettishop.com/pages/terms-and-conditions at the time of processing of the online sale.
Upon request by the user, the Company is required to send a copy of the Conditions accepted by the same user with reference to a specific Order.
The Company reserves the right to make corrections and changes to the Website and/or to the information published therein whenever the Company deems necessary, at its own discretion and without providing prior notice to users. The Company also reserves the right to amend the Conditions, at any time, without the need to notify users of the amendment.
Users may cancel their account on the Website at any time, notifying the Company of their intent by means of an e-mail sent to the following address: email@example.com The Company reserves the right to refuse registration by a user or to cancel an account previously registered by a user, at any time and without notice, if i) the Company has evidence of untruthful statements made by a user during registration of the account on the Website; ii) in the event of suspected fraudulent activity by a user to the detriment of the Company; iii) if the Company deems that a transaction poses a security risk; iv) if a user fails to duly accepted the Conditions.
ITALY Shipping is free of charge.
EU COUNTRIES The cost of shipping to the countries listed below is EUR 20.00: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. The cost of shipping to the countries listed below is EUR 40.00: Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Vatican City, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Åland, Faroe Islands, Jersey, Kosovo, Liechtenstein, North Macedonia, Mayotte, Moldova, Monaco, Montenegro, Norway, Réunion, San Marino, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine.
UNITED KINGDOM The cost of shipping is GBP 30.
SWITZERLAND The cost of shipping is CHF 30.
UNITED STATES The cost of shipping is USD 30.
CANADA The cost of shipping is CAD 45.
KOREA The cost of shipping is WON 5000.
JAPAN The cost of shipping is JPY 5000.
AUSTRALIA The cost of shipping is AUD 45.
HONK KONG The cost of shipping is HKD 300.
RESTO DEL MONDO The cost of shipping is EUR 50.00.
Any costs of importation and/or taxes are to be paid by the user.
With regard to particularly bulky goods, the Company reserves the right to notify users of the application of an additional shipping fee with respect to the shipping costs listed above.
For shipments to all other countries, the DDU (Delivery Duty Unpaid) shipping method is used. It follows that any local taxes and/or customs duties are not included in the purchase price set out in the Order Confirmation. Users are invited to check whether any taxes and/or customs duties are applicable to shipments entering the country in which they reside, as well as the amount of any such taxes and/or customs duties. It is understood that any taxes and/or customs duties will be charged directly to the user by the courier, and that the Company will not reimburse any such costs to the user, should the user return the goods purchased to the Company.
If customs officials reject one or more of the goods included in the Order and send the same back to the Company, the later will reimburse the monetary value of the rejected good(s) to the user minus any total expenses incurred (customs expenses and charges, shipping costs). If the total of shipping costs to return any rejected goods to the Company and any customs charges exceed the monetary value of the same goods, the user will be required to promptly pay the difference to the Company.
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